BC SUPPORT Unit: Patient and Public Engagement Lead

Open until filled
Internal / External
BC AHSN Position
Job type
Full time
Metro Vancouver
How to apply

If this sounds like you and you would like to play a role in maximizing the impact of health research in BC, please submit your resume, cover letter and portfolio online at www.msfhr.org/about/careers. We thank everyone for their interest, but only suitable candidates will be contacted.

Apply here





Vancouver, British Columbia



Employment Type

Permanent Full-Time

Minimum Experience



Michael Smith Health Research BC

Michael Smith Health Research BC is British Columbia’s health research agency. We strengthen the province’s health research system by supporting the people, institutions and activities that generate and use research-based knowledge to promote, restore and maintain the health of British Columbians. Our ambition is to inspire and connect curious, creative and passionate minds to drive discovery and innovation in health research. And we are driven by the belief that health-related decision making should be informed by high quality research produced and used in an equitable, diverse and inclusive research system.

We are a team of dedicated professionals who care deeply about each other and our work. We believe in embracing diversity as a strength and core value, creating spaces that are inclusive of all peoples, and are grounded in our ongoing commitment to reconciliation and respect for Indigenous self-determination. We value a diverse workforce, reflective of different backgrounds, skillsets, perspectives and life experiences.

Our benefits package includes a pension plan, generous dental and health insurance, and a wellness allowance; our professional development policy supports you to learn and grow.

We have a hybrid work model. When you are in the office, our beautiful space offers views of False Creek, an outdoor patio (think summer barbecues!), a fitness centre, and it’s walking distance to restaurants and other amenities. Our social committee, Team Good Times, organizes events throughout the year.

If you are looking for meaningful work in a supportive environment, and you are inspired by making a difference in BC’s exceptional health research community, read on to learn more about the role we are looking to fill.


The BC SUPPORT (Support for People & Patient-Oriented Research & Trials) Unit is part of Michael Smith Health Research BC. The Unit supports, streamlines and increases patient-oriented research throughout BC. Patient-oriented research is done in partnership with patients, answers research questions that matter to patients, and aims to improve health care.

Position Summary

A key member of Health Research BC, the Patient Engagement Lead is responsible for developing strategic plans and supporting the operational delivery of those plans provincially.

Key Responsibilities

To support effective patient engagement, this position:

  • Leads the collaborative and coordinated development, implementation and evaluation of the BC SUPPORT Unit’s provincial plan for patient engagement
  • Provides strategic and operational advice for Health Research BC’s leadership team in support of patient engagement
  • Develops and manages work plans and budgets for provincial activities
  • Proactively engages with staff and others to ensure patient engagement plans and activities are developed and delivered that effectively support the organization’s strategic plans
  • Interacts with local, national and international groups involved in patient engagement to exchange information and ideas and to learn from their activities and initiatives
  • Supports the provincial Patient Partnership-Ready Network
  • Chairs the provincial patient engagement coordinators’ community of practice
  • Represents BC on the SPOR Patient Engagement National Community of Practice
  • Delivers training and communicates information to stakeholder groups and the general public as required.

Management & Supervisory Responsibilities:

  • Provide leadership and mentorship for direct reports involved in specific projects

Education & Experience

  • Postgraduate credentials in a health-related field or education
  • Minimum five years of experience in strategic program development including specific experience and knowledge of patient-oriented research, patient and public engagement, management, administration, and budgeting processes
  • Minimum five years of experience in a position that involved responsibilities relating to consulting and communicating with diverse stakeholder groups
  • Expertise and experience working with health research stakeholders and knowledge of BC’s and Canada’s health research landscape, including an understanding of the research process as it relates to evidence-informed decision-making and patient-oriented research
  • Experience managing personnel
  • OR Equivalent combination of knowledge, education, training and experience



  • Knowledge of BC’s health system from a patient or caregiver perspective
  • Knowledge of how to meaningfully engage patients and the public as partners in health research, and within an organization’s governance and operations
  • Strong interpersonal skills, with an ability to establish and maintain relationships, and interact effectively and collaboratively with Health Research BC colleagues as well as a wide and diverse range of stakeholders
  • Experience and understanding of strategic thinking and planning
  • Strong critical analysis skills and a natural tendency to recommend solutions
  • Strong verbal, written and electronic communications skills
  • Proactively self-directed with the ability to organize, establish and manage priorities and workflow, work and think independently, complete multiple tasks, problem-solve, and deliver results without direct supervision